The procedure for ordering paper for ComDoc copiers and printers has changed. Paper will be charged to a central budget named “PHOTO.” If you have a ComDoc printer or copier located in your department, use the procedure below to order paper for the device. Eaton Office Supply Co. will deliver copy paper directly to your office.
How to order paper for ComDoc copiers and printers:
1. Go to Eaton’s web-site: eatonofficesupply.com and enter your User Name and Password.
2. Choose a department: select “PHOTO Com-Doc Paper.”
PLEASE NOTE - All other office supplies must be ordered from your departmental budget on a separate order.
3. You will be redirected to the Canisius College landing page: Go to My Account and select Favorites Lists from the drop-down box.
4. Select Managed Printer Copier Paper. The list contains only three items: White 20# paper 8.5×11, 8.5×14, and 11×17. Add items to your cart and check out. In the field labeled P.O. Number, enter PHOTO.
How to get toner for ComDoc copiers and printers:
To obtain supplies for the Xerox and HP printers provided by ComDoc, please contact the ITS Help Desk. When your device says that the toner is low but not ready to be replaced, enter a service ticket with the Help Desk and one will be sent to your location. Please include the room number of the printer and the ComDoc device tag number. Supplies are no longer automatically shipped to your offices. You can email to firstname.lastname@example.org, call 888-8340 or visit http://helpdesk.canisius.edu to request your supplies.
Please note: There is no longer a charge for ordering stapler cartridges. These are also available thru the ITS Help Desk.
Return all used toner cartridges to the ITS Help Desk via campus mail or drop off in HOD-106. Please note on the box that it is a used cartridge and seal the box appropriately. Do not send loose cartridges as they can leak toner.