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Residence Halls:  Internet and Cable TV in dorms and campus residences is provided by Apogee. Instructions and support can be accessed on our Residence Hall Internet and Cable TV: Apogee ResNet page.  To Contact Apogee for assistance, 24/7:


Reset Your Password 

Your username password gives you entry to all your Canisius services. You should not share your password, and you should change it on a regular basis at Password Reset.  This will synchronize the password for all your Canisius accounts.  If you have a problem, please contact the ITS Help Desk.

Multi-Factor Authentication

Set up Multi-Factor Authentication (MFA) to better protect your Canisius Account.  When using an unfamiliar device, you enter a second bit of information to confirm your identity.  

On the Web

The MyCanisius Portal: my.canisius.edu

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Create a strong password,, and never give your password to anyone else.  ITS will not ask for, and does not need your password.  Beware of phishing emails that claim to be from ITS (or something like it) but are in fact scams aiming at getting login information from you, or getting you to download malware to your personal computer.  

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Create a strong password,, and never give your password to anyone else.  ITS will not ask for, and does not need your password.  Beware of phishing emails that claim to be from ITS (or something like it) but are in fact scams aiming at getting login information from you, or getting you to download malware to your personal computer.  

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