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You will mainly assist students if faculty or staff need assistance you can attempt to assist buy but do not hesitate to send them to HO 016
Horan O'Donnell 016

We mainly assist with software assistance if the issue is broken hardware or a blue screen with a windows machine please provide the student with the following list.

Printer assistance

  • Please keep the library printers stocked with paper.
  • We assist with clearing jams.
  • Deleting a print job might be necessary if someone selected an incorrect paper size
  • Restarting the printer will sometimes resolve issues
  • If the issue can not be resolved please call 888-8342 8340 or email the helpdesk@canisius.edu if it happens on a weekend.  Make sure to state which printer is not functioning.

Note: Windows 8 / 10 does not require a certificate to connect to CanisiusWirelessSet-up library printing

Manuals for Library Printers

Set-up wireless on laptop/phone/tablet Set-up library printing

Configure Gmail on iphone / ipad / ipod

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Remove spyware, adware, viruses for MAC

We mainly assist with software assistance if the issue is broken hardware or a blue screen with a windows machine please provide the student with the following list.Self help with resetting password