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We mainly assist with software assistance if the issue is broken hardware or a blue screen with a windows machine please provide the student with the following list.

Printer assistance

  • Please keep the library printers stocked with paper.
  • We assist with clearing jams.
  • Deleting a print job might be necessary if someone selected an incorrect paper size
  • Restarting the printer will sometimes resolve issues
  • If the issue can not be resolved please call 888-8340 or email the helpdesk@canisius.edu if it happens on a weekend.  Make sure to state which printer is not functioning.

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